The recent ITV drama ‘Mr Bates v The Post Office’ has highlighted for many the dreadful plight that many subpostmasters found themselves in, following the installation of a faulty software accounting system called Horizon. The drama vividly portrayed the pain and anguish inflicted upon these sub-postmasters, who suddenly found their lives torn apart as the Horizon software frequently and falsely reported shortfalls for many thousands of pounds. This led the Post Office to accuse the subpostmasters of alleged theft, fraud and false accounting. The drama highlights the terrible burden, weight and consequences these accusations had on people lives and the enormous stress they were under. Between 1999 and 2015, 700 subpostmasters were prosecuted by the Post Office and 283 other cases were brought by the Crown Prosecution Service resulting in many people going to prison and many more receiving criminal convictions. Most lost their homes, livelihoods and savings and sadly four people committed suicide. The drama went on to portray the immense struggle that Alan Bates and his campaign group, the Justice for Subpostmasters Alliance, had over many years fighting for justice, culminating in their incredible victory at the High Court in 2019 when it was proved that the Horizon Post Office software had been at fault and that the sub-postmasters were innocent. The drama raised such public awareness and concern that Prime Minister Rishi Sunak has announced in Parliament that all criminal convictions will be duly overturned and each person fairly compensated. This news has been warmly welcomed and received by all.

However, many people will find themselves reflecting upon the morals and ethics of this sordid episode. How can a trusted business and brand like The Post Office allow itself to treat so many innocent people so badly for so long? Why should it be more important to maintain the integrity of the Horizon software system than trust the integrity of their employees? Why was it so hard for the Post Office to admit the failings of its system and say sorry?

Christians will know that with Easter soon upon us, Lent is a great time for personal reflection and repentance, because it encourages us to consider our own lives and possible failings in the light of a God who loves us despite the fact that we are sinners. It encourages us to reflect upon how much we live up to the biblical command of loving God and ‘our neighbours as ourselves’ (Matthew 22.39), treating others with honesty and respect ‘as we ourselves would like to be treated’ (Luke 6.31). It also encourages us to reflect upon all those times when we have accidentally or deliberately fallen short, and sin has got the better of us, the consequences of which may be highly significant and impactful upon us and the lives of others. As we consider the events leading up to the death of Jesus Christ upon the cross, this season of Lent gives us another chance to reassess our lives, repent of our sins and reset the clock when we sincerely put our faith and trust in him, knowing that Christ died so that we might be forgiven.

We may not be able to change the misfortunes or immoralities of the world (or even the Post Office), but we can make things better where we are as we take responsibility for our own lives – words, deeds and actions – and as always, genuine moral change always starts with repentance!    

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“I tell you … there will be much rejoicing in heaven over one sinner who repents.” Luke 15.7